universal childcare
privacy policy

Universal Childcare PTY LIMITED (ABN 94 107 666 624)
Universal Childcare Privacy Statement

This Privacy Statement represents the Privacy Statement for the websites owned by Universal Childcare, including:

www.jacobsladder.com.au
www.littledove.net.au
www.rcpchildcare.com.au
www.coogeebear.com.au
www.isabellacottage.com.au
www.gabriellascottage.com.au
www.littlenest.com.au
www.littlelodge.com.au

Privacy Statement:

Our Approach to Privacy
Universal Childcare respects your privacy. The following document outlines our privacy policy which we have developed in consultation with the Australian Privacy Act (1988). This policy is designed to encompass Australian Laws and is subject to any requirements of local law in countries internationally.

Collecting your information
We collect your personal information in the following ways: Registration of Waitlist Application, Job Seeker Applications and Enrolment Applications

IP Addresses for monitoring the website statistics
If you are a Waitlist 'client' or Enrolment 'client' we collect personal information including child's name, contact name, address, email address and contact phone number. Where applicable other information may be requested including personal details and financial information. We may collect other relevant information to assist you with enhancing our services to you.

If you are a job seeker we collect personal information including your name, phone number, address, professional work history and other information to allow us to assess your suitability to work for our organisations. If you are a website visitor we collect your IP address for the purposes of monitoring our traffic and enhancing our services to our 'clients' and 'job seekers' and 'the general interested public'.

Our 'parent lounge' is a secure section of the websites giving you personal access to information relevant to you only with a user name and password and security coded entry.

Collecting your information and using the Universal Childcare websites
Universal Childcare generally only collects personal information from this websites when it is provided voluntarily by you. For example Waitlist application's, Job Seeker application's and Enrolment application's are required to fill in a form to apply on the site and job seekers are required to complete a form to receive job application information.

When you visit Universal Childcare or download information from it our ISP (Internet Service Provider) makes a record of your visit and records the following:

When you visit Universal Childcare or download information from it our ISP (Internet Service Provider) makes a record of your visit and record's the following:

  • Your IP Address
  • The date and time of your visit
  • The duration of your visit
  • The number of pages you have downloaded
  • Links from other sites they have followed to reach the Universal Childcare site
  • The type of browser they use

This information is all anonymous and it is only used to statically improve our website.

How we use and disclose your information
We use information to improve our website and services to you.  We may also disclose information to our web design consultants and outside marketing agencies to better design our web site and marketing campaigns to improve our business. 
Newsletters subscriptions can be anonymous other than the email address and you may unsubscribe at any time.
Universal Childcare is bound by the Privacy laws of Australia and we will ensure at all times that your private information will be treated confidentially.

All applications to jobs posted on Universal Childcare are made directly to Universal Childcare and not disclosed to any third party companies. Letters of application, contact phone numbers, email addresses, resumes, CVs and / or supporting documents are received by Universal Childcare and held for a period of XYZ years.  When this occurs we will also record the anonymous IP address for the purpose of reporting.

Use of Cookies
Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which Universal Childcare can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies.
Universal Childcare may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Universal Childcare believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing or promotional purposes.
To disable your cookies, please refer to the help menu within your Internet browser.
Indirect collection: Universal Childcare endeavours to collect personal information about an individual only from that individual. In some circumstances Universal Childcare may obtain personal information from a third party. If you provide personal information about another person to Universal Childcare, Universal Childcare requires that you inform that person you have done so and provide them with a copy of this policy.

Management and security of personal information
Universal Childcare has a Privacy Officer to oversee the management of personal information in accordance with this policy and the Commonwealth Privacy Act.

Universal Childcare protects the personal information Universal Childcare holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, pass word access, secure servers and encryption of credit card transactions.

External Links

Universal Childcare websites contain links to other Websites over which we have no control. We are not responsible for the privacy policies or practices of other Websites to which you may choose to link from our Websites. We encourage you to review the privacy policies of those other Websites so you can understand how they collect, use and share your information.

How to contact Universal Childcare
If you have enquiries or wish to provide feedback about this policy, please email: privacy@universalchildcare.com.au